Executive Certificate in Business Transformation with Gen AI and Agentic AI Systems
Drive business growth through generative AI and agentic AI innovation
Understand the business applications of AI and learn to turn agentic AI opportunities into scalable business outcomes with the Executive Certificate in Business Transformation with Gen AI and Agentic AI Systems from Imperial College London.
Why choose this multi-programme learning journey?
Build the acumen and skills required to effectively integrate AI into your organisation and lead and drive gen AI and agentic AI initiatives through the comprehensive Executive Certificate in Business Transformation with Gen AI and Agentic AI Systems learning journey from Imperial College London. This multi-programme experience brings together a non-technical approach to leverage gen AI and agentic AI, equipping you to strategically apply AI in a real-world business context, transform businesses and create a sustainable competitive advantage. The learning journey offers a practical approach to applying AI without requiring a technical or coding background, giving you the AI edge to advance your career and shape the future of your organisation with meaningful AI innovation.
Live sessions with faculty
Engage with faculty during interactive sessions on agentic AI and the latest advancements in AI and its business applications.
Stress-test a working multi-agent system
Run, test and evaluate a multi-agent system in a controlled sandbox environment.
Weekly office hours
Get personalised support from programme leaders during weekly office hours.
Associate alumni status
Earn associate alumni status upon successful completion of the programme.
Capstone 1: Gen AI initiative
Identify, evaluate, plan and responsibly implement AI and gen AI solutions within your business context.
Capstone 2: Agentic AI Solution Blueprint
Integrate agentic AI opportunity, agency, architecture, evidence, readiness, scale and strategy into a coherent product blueprint.
Case studies
Navigate the complexities of AI implementation through real-world case studies and industry examples.
Peer learning
Network with global peers through live sessions and discussion boards.
Self-study activities
Deepen your knowledge with comprehensive self-study activities designed to reinforce learning at your own pace.
Certificates of completion
Earn three certificates from Imperial College London.
Continuous programme access
Access programme materials for up to 24 months from the start date.
Key takeaways
This focused learning journey will prepare you to leverage AI for organisational transformation and growth. You will explore the integration of AI and gen AI into business strategy and operations, while gaining the strategic frameworks and practical perspectives needed to evaluate, implement and scale agentic AI initiatives.
The AI for Business Transformation: Generative AI, Agentic AI and Beyond programme will enable you to:
Evaluate the foundational principles of AI and summarise its current state and advancements, demonstrating an understanding of its concepts
Assess the potential and pitfalls of AI to make informed business decisions
Evaluate the effectiveness of gen AI strategies in recruitment and interviewing
Identify opportunities for innovation by generating business ideas with gen AI tools
Design and optimise AI-driven solutions using gen AI tools for practical business scenarios
Analyse ethical dilemmas and regulatory hurdles of AI in business environments
Design innovative business strategies that leverage AI for growth and competitive advantage
Utilise creative thinking and systematic experimentation to drive strategic and visionary outcomes while fostering a culture of creativity and continuous improvement
The Agentic AI Programme will enable you to:
Design agentic AI solution blueprints that align autonomy, decision-making and user experience with a defined business opportunity
Stress-test a working multi-agent system, diagnose quiet failures using behavioural evidence and test a guardrail under fault conditions
Evaluate the readiness, performance and scalability of agentic systems within an organisational context
Analyse the ethical, strategic and organisational considerations required to integrate agentic capabilities responsibly
Assess emerging industry trends and innovation opportunities to lead strategic agentic AI initiatives
Develop a presentation-ready Agentic AI Solution Blueprint that brings together product design, architecture, evidence, governance, pilot readiness and scaling
What you will learn
1
AI for Business Transformation: Generative AI, Agentic AI and Beyond | 6 weeks | Online
Explore the fundamentals of AI and gen AI tools, and learn how to apply them to solve business challenges, optimise processes and drive innovation. This section includes hands-on modules designed to encourage practical learning, interactive engagement and strategic thinking.
Module 1: Fundamentals of AI in Business
Module 2: Generative AI Tools and Prompt Engineering
Module 3: Automating Workflows with Generative AI
Module 4: Innovation and Competitive Advantage Through Generative AI
Module 5: Managing Organisational Impacts and Strategic Integration
Module 6: Ethical Considerations and Risk Management in AI
Module 7: Live Online Session
2
Agentic AI Programme | 7 weeks | Online
Identify opportunities for agentic AI, define autonomy requirements, design first-release architectures, test agentic behaviours, assess pilot readiness and develop a strategy for responsible organisational scale.
Module 1: Why Agentic AI – Now?
Module 2: From Generative to Agentic AI – Designing for Autonomy
Module 3: Architecting (Designing) Agentic Systems for Business Outcomes
Module 4: Orchestrating Your First Agentic Framework: From Agent to System
Module 5: Assessing Feasibility and Readiness
Module 6: From Pilot Agent to Scale
Module 7: Future of Agentic AI
Case studies
Salesforce Agentforce
Learn how autonomous agents support sales, service and marketing while enabling an outcome-based revenue model centred on work or conversations performed rather than software seats.
NASDAQ market surveillance
Explore how AI helps identify potential market manipulation, with compliance officers, data scientists and domain experts reviewing alerts through structured workflows.
Duolingo AI conversation agent
See how an AI conversation agent extends Duolingo's offering from vocabulary practice to adaptive, personalised language conversations available at any time.
DHL integrated logistics
Explore how route planning, warehouse computer vision and robotics can be integrated into a connected logistics chain as organisations scale agentic systems.
SkinVision
Explore how mobile AI applications can empower users and support early diagnosis. SkinVision's approach to skin cancer detection highlights the potential and limitations of AI in consumer-facing health technologies.
Nauto
Discover how an AI-powered platform is transforming fleet safety by detecting distracted driving and providing real-time alerts.
Robert Moses Bridges (NYC Infrastructure)
Examine how this sociotechnical example, used as an analogy for AI bias, demonstrates that design decisions can reinforce systemic inequalities.
IBM Watson for Oncology
Evaluate how IBM’s AI system faced challenges in delivering accurate treatment recommendations due to narrow training data.
Google X/Google Labs
Study how Google created dedicated innovation labs under the “digital skunk works” model to pursue breakthrough innovations.
Cruise Lines
See how wearable technology is used to enhance guest experiences through real-time data, demonstrating the power of smartification in customer service and experience design.
Netflix
Understand how Netflix successfully transitioned from DVD rentals to a global streaming giant and integrated personalised content to influence content creation.
AI Ain’t I a Woman" by Joy Buolamwini
Reflect on a compelling video case study that revealed racial and gender bias in facial recognition systems.
Amazon Resume Screening Tool
Analyse how a machine learning tool unintentionally perpetuated gender bias, offering critical lessons in training data and the importance of ethical oversight in AI deployment.
Lucidic customer support optimisation
Discover how Lucidic used an agentic training system to optimise multiple components of a customer support agent, reportedly improving overall accuracy from 75 per cent to 92 per cent.
Microsoft Research cybersecurity risk assessment
Examine how a multi-agent system enables six specialist agents to perform different stages of a cybersecurity risk assessment, substantially reducing assessment time while producing results that are broadly aligned with those of human experts.
Klarna customer service agent
Learn how Klarna used an AI agent to manage customer service workflows and payments before restoring human support for sensitive and high-stakes cases.
Harvey legal AI platform
Discover how agentic AI supports legal service delivery, creates new value propositions and has the potential to expand access to lower-cost legal support.
Waymo autonomous mobility
Examine how Waymo applies agentic AI to deliver autonomous, on-demand transport with a consistent, predictable and always-available customer experience.
Refact AI and SWE-bench Verified
See how autonomous coding agents planned, debugged, tested and refined solutions to real software issues, reportedly resolving 349 of 500 SWE-bench Verified tasks.
AI-assisted CV screening
Analyse a constructed recruitment scenario in which three AI agents profile a role, review CVs and rank candidates, while hiring decisions remain under human oversight.
Applied sandbox experience
Run a working centralised multi-agent system that combines an orchestrator and specialist agents to analyse a market-entry question using a structured evidence workbook. Inject orchestration and data faults, compare healthy and degraded outputs and test whether a written guardrail prevents unsupported conclusions.
Capstone projects
AI for Business Transformation: Generative AI, Agentic AI and Beyond
The capstone projects provide a structured progression from identifying business challenges to developing and evaluating AI-driven solutions. Each module includes a mini-capstone that builds your ability to apply AI creatively and strategically.
Identify: Select an industry-specific business problem.
Explore: Evaluate how AI and gen AI can address the problem.
Design: Propose an AI-driven solution to the selected business problem.
Apply: Explore how the solution can support products, services or business processes.
Evaluate: Consider strategic, ethical and risk-related implications.
Innovate: Refine the solution to develop original ideas and practical business applications.
This structure aligns with the creativity principle of the Durable Skills Advantage Framework, encouraging creative thinking and practical application throughout the programme.
Agentic AI Programme
You will develop an Agentic AI Solution Blueprint for a real or supplied business opportunity. Across the programme, you will progress from opportunity identification and autonomy design to first-release architecture, unit economics, behavioural evidence, responsible-pilot assessment and a strategy for organisational scale.
In Module 4, you will apply the testing principles from your own design work to a working multi-agent sandbox, observing how apparently healthy agentic systems can fail quietly and how evidence-based controls can reduce risk. You will use these lessons to inform the testing and control approach for your own initiative.
Who is this programme for?
The programme is ideal for professionals who want to build the knowledge and skills to effectively lead AI initiatives and keep ahead as the technology reshapes the industry. It is ideal for:
Business leaders who want to drive innovation and growth through strategic Al integration and agentic AI initiatives
Vice presidents, heads and directors looking to identify AI opportunities and align organisational priorities
Functional leaders and managers aiming to streamline workflows and embed AI into business processes
Consultants advising clients on AI integration and building agentic AI products
Solutions architects, engineering managers and technical leads responsible for agentic AI systems governance
Meet the faculty
Christopher L Tucci
Professor of Digital Strategy and Innovation, Imperial College Business School
Islem Rekik
Associate Professor, Imperial College London (Innovation Hub I–X)
Become an associate alumni
Complete the Executive Certificate in Business Transformation with Gen AI and Agentic AI Systems and gain select Associate Alumnus status, giving you continued access to the Imperial community and opportunities to stay connected beyond the programme.
25 per cent benefit on future Executive Education learning: Receive a 25 per cent tuition fee benefit on future Executive Education learning for yourself, with up to three colleagues from your organisation also eligible each year.
Connect with the Imperial alumni community: Access the Imperial Alumni LinkedIn group to connect with Business School students, alumni and associate alumni, and stay up to date with School news and discussions.
Access Business School events and webinars: Receive invitations to Business School events, webinars and thought-leadership discussions featuring guest speakers and opportunities to expand your professional network.
Join worldwide Business School alumni events: Connect with Business School staff, faculty and fellow alumni at international events and remain connected to the School's global alumni community.
Certificates
Upon completion of the programme, you will receive three verified digital certificates from Imperial College London. You will receive one certificate for the AI for Business Transformation: Generative AI, Agentic AI and Beyond programme, one for the Agentic AI Programme and one for completing the combined multi-programme learning journey.
Note: After the successful completion of each programme, your verified digital certificates will be emailed to you in the name you used when registering for the programme. All certificate images are for illustrative purposes only and may be subject to change at the discretion of Imperial College London.
FAQs
1
The Programme
How do I know if this programme is right for me?
After you have reviewed the information on the programme landing page, we recommend you submit the short form above to gain access to the programme brochure, which includes more in-depth information. If you still have questions on whether this programme is a good fit for you, please email learner.success@emeritus.org, and a dedicated programme adviser will follow up with you very shortly.
Are there any prerequisites for this programme?
Some programmes do have prerequisites, particularly the more technical ones. This information will be noted on the programme landing page, as well as in the programme brochure. If you are uncertain about programme prerequisites and your capabilities, please email us at learner.success@emeritus.org for assistance.
What are the requirements to earn a certificate?
This is a graded programme. You will be required to complete a combination of individual assignments, quizzes, and a final project. Each component carries a certain number of points, and a cumulative score of 75 per cent is required to pass and obtain your professional certificate.
Will I be guaranteed a job upon completion of the programme?
The primary objective of this programme is to give you the skills you need to be prepared for a job in this field. While eligible participants will receive career coaching and support and may receive introductions to our hiring partners, job placement is not guaranteed.
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The Learning Experience
How much time will I be expected to devote to this programme?
Each programme includes an estimated learner effort per week. This is referenced at the top of the programme landing page under the Duration section, as well as in the programme brochure, which you can obtain by submitting the short form at the top of this web page.
How will I spend my time in this programme?
You will divide your learning time between viewing recorded coding demos, video lectures, contributing to class discussions, completing assignments, projects and knowledge checks, and attending optional live sessions with industry experts and programme leaders.
How is the programme administered? Can the programme be accessed anytime?
The programme is accessed through the custom learning portal. This portal will give you access to all programme-related content such as video lectures, assignments and discussions. Live office hours will be conducted using a webinar tool. The video lectures and assignments are accessible weekly throughout the programme. In the event you miss a live session, a recording will be made available.
Do I need to attend live sessions every week?
Faculty video lectures are recorded, allowing you to watch these on your own schedule. However, participation in optional live sessions and discussion boards is highly encouraged. Live sessions will give you the opportunity to draw on the coding experience of our industry-experienced course leaders to answer your questions and help you reach your learning goals. The discussion boards are also an integral part of the learning experience, giving you and your peers the opportunity to learn together, along with guidance from the moderators.
Can I download the programme videos?
You can download video transcripts, assignment templates, readings, etc. However, the video lectures are only available for streaming and require an internet connection.
How do I interact with other programme participants?
You can communicate with other participants through our learning platform. You will be able to form groups based on your interests and location. A direct messaging feature is also available through the platform.
What is it like to learn online with the learning collaborator, Emeritus?
More than 300,000 learners across 200 countries have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90 per cent of the respondents of a recent survey across all our programmes said that their learning outcomes were met or exceeded. All the contents of the course would be made available to students at the commencement of the course. However, to ensure the programme delivers the desired learning outcomes, the students may appoint Emeritus to manage the delivery of the programme in a cohort-based manner, the cost of which is already included in the overall course fee. A dedicated programme support team is available 24/5 (Monday to Friday) to answer questions about the learning platform, technical issues or anything else that may affect your learning experience.
3
Certification
What are the requirements to earn the certificate?
Each programme includes an estimated learner effort per week, so you can gauge what will be required before you enrol. This is referenced at the top of the programme landing page under the Duration section, as well as in the programme brochure, which you can obtain by submitting the short form at the top of this web page. All programmes are designed to fit into your working life. This programme is scored as a pass or no-pass; participants must complete the required activities to pass and obtain the certificate of completion. Some programmes include a final project submission or other assignments to obtain passing status. This information will be noted in the programme brochure. Please contact us at learner.success@emeritus.org if you need further clarification on any specific programme requirements.
What type of certificate will I receive?
Upon successful completion of the programme, you will receive a smart digital certificate. The smart digital certificate can be shared with friends, family, schools or potential employers. You can use it on your cover letter, resume and/or display it on your LinkedIn profile. The digital certificate will be sent approximately two weeks after the programme, once grading is complete.
Can I get the hard copy of the certificate?
No, only verified digital certificates will be issued upon successful completion. This allows you to share your credentials on social platforms such as LinkedIn, Facebook and Twitter.
Do I receive alumni status after completing this programme?
No, there is no alumni status granted for this programme. In some cases, there are credits that count towards a higher level of certification. This information will be clearly noted in the programme brochure.
How long will I have access to the learning materials?
You will have access to the learning platform and all programme materials (videos excluded) for 24 months following the programme start date. Access to the learning platform is restricted to registered participants per the terms of agreement.
4
Technical Requirements
What equipment and technical requirements are needed for this programme?
To successfully complete this programme online, you must have access to a device meeting the minimum requirements, found here. In addition, Microsoft Office or a similar product and a PDF viewer are required to access documents, spreadsheets, presentations, PDF files and transcripts in all programmes. Please check the learning platform on the first day of class.
Do I need to be online to access the programme content?
Yes, the learning platform is accessed via the internet, and video content is not available for download. You can download files of video transcripts, assignment templates, readings, etc. Video lectures must be streamed via the internet, and webinars and small-group sessions will require an internet connection.
5
Payment Process
What is the programme fee for the programme, and what forms of payment do you accept?
The programme fee is shown at the top of this page.
Flexible payment options, group enrolment benefits and a referral bonus are available.
Tuition assistance may be available for participants who qualify. Please contact your programme adviser to discuss.
What if I don’t have a credit card – is there another mode of payment accepted?
Yes, you can do bank remittance via wire transfer. Please contact your programme adviser for more details.
Is there an option to make flexible payments for this programme?
Yes. Flexible payment options are available for this programme. We partner with loan partners to offer you flexible and transparent loan options. More information about loan financing is available here. Instalment payments are also available – you can find the options here.
Does the programme fee include taxes? Are there any additional fees?
Yes, the programme fee is inclusive of any taxes with the exception of GST for Singapore residents.
Who will be collecting the payment for the programme?
Emeritus collects all programme payments, provides learner enrolment and programme support, and manages learning platform services.
Are there any restrictions on the types of funding that can be used to pay for the programme?
Programme fees for Emeritus programmes with Imperial College London may not be paid for with (a) funds from the GI Bill, the Post-9/11 Educational Assistance Act of 2008 or similar types of military education funding benefits or (b) Title IV financial aid funds.
6
Refund Policy
What is the programme refund and deferral policy?
For the programme refund and deferral policy, please click the link here.
7
Accessibility
How does Emeritus support accessibility for learners?
Emeritus is committed to making high-quality education accessible and affordable to individuals, companies and governments around the world. If you have questions about accessibility or would like to discuss available support options before enrolling, please contact accessibility@emeritus.org. For more information about our accessibility practices, please review our Accessibility Policy here.
Didn't find what you were looking for? Write to us at learner.success@emeritus.org or schedule a call with one of our programme advisers or call us at +44 208 629 1765 (UK) / +1 315 509 2976 (US) / +65 3138 2451 (SG)
Flexible payment options available.
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