Digital Transformation in Financial Services Programme

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Course Dates



Course Duration


6 months
Online and in-class

Course Fee


Early registration benefit

£12,000 (US$17,000)
£11,250 (US$16,000)

We are offering an early registration benefit of £750 (US$1,000) exclusively for participants who apply by 23 September 2021.
Please note, due to administrative reasons, the final programme fee will be collected in US$.

Programme overview

The Digital Transformation in Financial Services programme offered by Imperial College Business School Executive Education is a six-month, immersive learning journey that will provide you with an overview of the technologies and trends in banking and financial services. You will also gain a comprehensive understanding of the fintech tools that you need for data-based decision-making and driving customer strategy.


of banking and financial services organisations say that digital strategy is led primarily by non-tech executives.

Source: BDO's 2020 Financial Services Digital Transformation Survey


of banking and financial services organisations say that improving customer experience is the top driver for digital transformation.

Source: BDO's 2020 Financial Services Digital Transformation Survey

Who is this programme for?

The Digital Transformation in Financial Services programme is ideal for finance professionals – both from large- or medium-sized organisations as well as startups – who are looking to advance their careers. The goal of the programme is to equip you with hands-on knowledge of the tools that drive digital transformation as well as to give you an overview of the emerging trends in fintech and how they apply to business environments. If you are seeking a programme that helps you navigate the changing financial services landscape, build your technical skills, and move into a leadership role, this is the programme for you.

Programme benefits

Benefits for you:

  • Gain a broad understanding of the current financial services landscape
  • Develop an understanding of the key global economic drivers behind digital transformation in the banking and financial services industry along with the challenges and opportunities it presents
  • Build capabilities in data analytics, blockchain, cryptocurrency, machine learning and other fintech tools and understand how they can be used for data-based decision-making
  • Interact with industry leaders and gain valuable first-hand insights on the successes and failures of digital transformation at various organisations through case studies and real-life examples
  • Build a global network of contacts and resources to broaden your thinking on digital transformation

Benefits for your organisation:

  • Better understand the challenges and opportunities of digital transformation in the banking and financial services industry
  • Know the barriers that organisations face in implementing digital transformation and how to overcome them
  • Identify the most effective digital channels to reach your customers and build strong customer-brand relationships to engage them
  • Effectively use data and fintech tools to predict customer behaviour and convert customer engagement into sales
  • Plan and implement measurement frameworks to judge the success of your digital transformation strategy

What you will learn

The six-month learning journey features live faculty lectures followed by Q&A, workshops and project work. You will learn through case studies and real-world examples presented by our renowned faculty and guest lecturers who are leading industry practitioners. You will also engage with an experienced and accomplished group of fellow participants from the global financial services industry who bring diverse experiences and perspectives to the classroom.

  • Game-changing technologies for digital transformation
  • Global financial services context
  • Understanding the digital financial services ecosystem
  • Banks and fintech integration
  • Sources of value in a digital world
  • Disruptive business models
  • Digital banking threats and opportunities
  • Executing your digital transformation

When you will learn

Module 1 | October–December 2021 | Live Online and Asynchronous Online

  • Pre-programme preparation
  • Orientation session for online component
  • Live session: technology and transformation in financial services
  • Game-changing technologies: artificial intelligence and automation
  • Game-changing technologies: big data analytics

Module 2 | December 2021 | London

  • Global economic environment
  • Capital markets and central banking
  • The future of money
  • Cryptocurrency and blockchain
  • Banks and fintech integration
  • Machine learning and data analytics applications
  • Digital banks
  • Digital business ecosystem in financial services
  • Cyber risk and security
  • Regulatory risks of fintech services
  • Framework introduction

Module 3 | January 2022 | Live Online and Asynchronous Online

  • Live session: technology and transformation in financial services
  • Game-changing technologies: cloud and mobile
  • Game-changing technologies: internet of things

Module 4 | February 2022 | London

  • Disruptive business models
  • Framework for implementing a digital transformation
  • Customers in the digital age
  • Customer experience
  • Marketing of financial services
  • Projects

Note: We are closely monitoring the ongoing COVID-19 pandemic and are committed to the health, safety and well-being of the entire community. We are committed to providing you with the most current information about the programme as it becomes available. Imperial College Business School Executive Education's innovative teaching facilities have the technology to enable any participant to join sessions whether in person or online. We aim to deliver Modules 2 and 4 on campus in London for you to join in person. However, we are able to give you the assurance that in the event of COVID-19 impacting your travel arrangements or if you need to self-isolate, you can still join the cohort by beaming into the teaching space and fully participating in the learning experience. Every effort will be made to deliver the programme as planned but contingencies may be implemented to safely deliver an outstanding academic experience.

Programme faculty

Profile picture of professor Russell Miller

Russell Miller

Programme Director and Director of Learning Solutions & Innovation

Profile picture of professor Franklin Allen

Franklin Allen

Associate Dean of Faculty and Director of the Brevan Howard Centre

Profile picture of professor Deep Chana

Deeph Chana

Co-Director of the Institute for Security Science and Technology and Co-Director of Centre for Financial Technology

Profile picture of professor Andreas Eisingerich

Andreas Eisingerich

Professor of Marketing

David Miles

Professor of Financial Economics

Profile picture of professor Helene Panzarino

Helene Panzarino

Fintech Programme Director

Profile picture of professor Daniel Rowles

Daniel Rowles

CEO, Target Internet

Profile picture of professor Chris Tucci

Chris Tucci

Professor of Practice Digital Strategy & Innovation

Executive Education associate alumni benefits

  • 25% discount on future Imperial College Executive Education open programmes for up to three colleagues from your organisation per year
  • Access to the Imperial College Business School Alumni LinkedIn group
  • Invitations to Executive Education and Business School events and webinars
  • Invitations to worldwide alumni events
  • Receive the monthly IB Knowledge newsletter


Example image of certificate that will be awarded after successful completion of this program


Upon completion of the programme, participants will be awarded a certificate of participation from Imperial College Business School Executive Education.

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Application details

Round 1


Round 2


Round 3


Connect with a program advisor for a 1:1 session

Please note that our team is away from December 24, 2021 to January 2, 2022 for the year-end holidays.
We look forward to addressing your queries when we resume operations in the new year.


Apply Now

Early registrations are encouraged. Seats fill up quickly!