AI for Business Transformation: Generative AI, Agentic AI and Beyond

Implement and test various prompting techniques to design and optimise AI-driven solutions for specific business problems.

• Implement the 'tree of thought' prompting technique to solve various problem scenarios and evaluate its effectiveness in different contexts

• Apply and test different prompting techniques in various problem scenarios to determine their suitability and optimise their use for specific needs

• Design and leverage customised prompting techniques to address and solve specific business problems

• Design and optimise AI-driven solutions using generative AI tools for practical business scenarios

Capstone project: Apply generative AI tools and prompt engineering techniques to develop AI-driven solutions

Explore how to automate recruitment processes with genAI to enhance business workflows and efficiency.

• Evaluate the effectiveness of genAI strategies in recruitment and interviewing

• Identify and plan the automation of specific parts of a recruitment process using genAI strategies

• Develop AI solutions to enhance and integrate into business workflows, demonstrating practical automation benefits

Capstone project: Implement AI-driven automation to enhance business workflows and processes

Generate and refine business ideas with AI, evaluate competitive advantage and explore innovation opportunities.

• Evaluate the competitive advantage of business concepts based on strategic criteria

• Identify opportunities for innovation by generating business ideas with a genAI tool 

• Discuss examples of AI or genAI applications in business to understand their impact and implementation challenges

• Apply an iterative process to test and refine business ideas, using feedback to enhance the original concept

• Develop and assess AI-driven proposals for market innovation and competitive advantage

Capstone project: Develop an AI-driven innovation strategy, supported by market analysis and a business case, to drive competitive advantage and return on investment (ROI)

Leverage AI to enhance innovation processes, evaluate project ideas and formulate strategic implementation plans.

• Identify how AI can influence and enhance the innovation process within an organisation

• Evaluate AI-related project ideas using the How-Now-Wow matrix based on feasibility and impact

• Analyse stakeholders for AI initiatives and develop an engagement plan

• Formulate strategic AI implementation plans that align with organisational change management

Capstone project: Develop strategies for managing organisational impacts and integrating AI solutions into the business

Identify and mitigate AI biases, summarise regulations and risks and evaluate ethical implications of AI solutions.

• Identify biases in AI, explain their sources and impacts and suggest mitigation strategies

• Summarise AI regulations and reflect on their impact

• Analyse AI risks in a case study and summarise risk management strategies

• Evaluate the ethical implications and potential risks associated with the AI solution

Capstone project: Address ethical considerations and manage risks associated with AI implementation

Recent AI Developments in Business Innovation with Christopher Tucci

Explore the significant impact of AI on business transformation, gaining access to real-world case studies and an in-depth understanding of ethical considerations around disruptive technology.

• Review cutting-edge developments in advanced technologies such as generative AI and digital twins and study their business applications.

• Explore the rise of autonomous AI agents and their personal and enterprise use cases, together with recent platform launches by OpenAI, Meta, and Chinese providers.

• Review the ethical challenges, regulatory considerations and audience questions around the use of AI and other emerging technologies.

How much time will I be expected to devote to this programme?

Each programme includes an estimated learner effort per week. This is referenced at the top of the programme landing page under the Duration section, as well as in the programme brochure, which you can obtain by submitting the short form at the top of this web page.

How will I spend my time in this programme?

You will divide your learning time between viewing recorded coding demos, video lectures, contributing to class discussions, completing assignments, projects, and knowledge checks, and attending optional live sessions with industry experts and programme leaders.

How is the programme administered? Can the programme be accessed anytime?

The programme is accessed through the custom learning portal. This portal will give you access to all programme-related content such as video lectures, assignments, and discussions. Live office hours will be conducted using a webinar tool. The video lectures and assignments are accessible weekly throughout the programme. In the event you miss a live session, a recording will be made available.

Do I need to attend live sessions every week?

Faculty video lectures are recorded, allowing you to watch these on your own schedule. However, participation in optional live sessions and discussion boards is highly encouraged. Live sessions will give you the opportunity to draw on the coding experience of our industry-experienced course leaders to answer your questions and help reach your learning goals. The discussion boards are also an integral part of the learning experience, giving you and your peers the opportunity to learn together, along with guidance from the moderators.

Can I download the programme videos?

You can download video transcripts, assignment templates, readings, etc. However, the video lectures are only available for streaming and require an internet connection.

How do I interact with other programme participants?

You can communicate with other participants through our learning platform. You will be able to form groups based on your interests and location. A direct messaging feature is also available through the platform.

What is it like to learn online with the learning collaborator, Emeritus?

More than 300,000 learners across 200 countries have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90 percent of the respondents of a recent survey across all our programmes said that their learning outcomes were met or exceeded. All the contents of the programme would be made available to students at the commencement of the programme. However, to ensure the programme delivers the desired learning outcomes the students may appoint Emeritus to manage the delivery of the programme in a cohort-based manner the cost of which is already included in the overall programme fee. A dedicated programme support team is available 24/5 (Monday to Friday) to answer questions about the learning platform, technical issues or anything else that may affect your learning experience.

What are the requirements to earn the certificate?

Each programme includes an estimated learner effort per week, so you can gauge what will be required before you enrol. This is referenced at the top of the programme landing page under the Duration section, as well as in the programme brochure, which you can obtain by submitting the short form at the top of this web page. All programmes are designed to fit into your working life. This programme is scored as a pass or no-pass; participants must complete the required activities to pass and obtain the certificate of completion. Some programmes include a final project submission or other assignments to obtain passing status. This information will be noted in the programme brochure. Please contact us at learner.success@emeritus.org if you need further clarification on any specific programme requirements.

What type of certificate will I receive?

Upon successful completion of the programme, you will receive a smart digital certificate. The smart digital certificate can be shared with friends, family, schools, or potential employers. You can use it on your cover letter, resume, and/or display it on your LinkedIn profile. The digital certificate will be sent approximately two weeks after the programme, once grading is complete.

Can I get the hard copy of the certificate?

No, only verified digital certificates will be issued upon successful completion. This allows you to share your credentials on social platforms, including LinkedIn, Facebook and X.

Do I receive alumni status after completing this programme?

No, there is no alumni status granted for this programme. In some cases, there are credits that count toward a higher level of certification. This information will be clearly noted in the programme brochure.

How long will I have access to the learning materials?

You will have access to the learning platform and all programme materials (videos excluded) for one full year following the programme start date. Access to the learning platform is restricted to registered participants per the terms of agreement.

What equipment is needed or the technical requirements for this programme?

To successfully complete this programme online, you must have access to a device meeting the minimum requirements, found here. In addition, Microsoft Office or similar product and a PDF viewer are required to access documents, spreadsheets, presentations, PDF files, and transcripts in all programmes. Please check the learning platform on the first day of class.

Do I need to be online to access the programme content?

Yes, the learning platform is accessed via the internet and video content is not available for download. You can download files of video transcripts, assignment templates, readings, etc. Video lectures must be streamed via the internet and webinars and small group sessions will require an internet connection.

What is the programme fee for the programme and what forms of payment do you accept?

• The programme fee is shown at the top of this page.

• Flexible payment options, group enrolment benefits and referral benefits are available.

• Tuition assistance may be available for participants who qualify. Please contact your programme advisor to discuss.

What if I don’t have a credit card – is there another mode of payment accepted?

Yes, you can do the bank remittance via wire transfer. Please contact your programme advisor for more details.

Is there an option to make flexible payments for this programme?

Yes. Flexible payment options are available for this programme. We partner with loan partners to offer you flexible and transparent loan options. More information about loan financing is available here. Installment payments are also available—you can find the options here.

Does the programme fee include taxes? Are there any additional fees?

Yes, the programme fee is inclusive of any taxes with the exception of GST for Singapore residents.

Who will be collecting the payment for the programme?

Emeritus collects all programme payments, provides learner enrollment and programme support, and manages learning platform services.

Are there any restrictions on the types of funding that can be used to pay for the programme?

Programme fees for Emeritus programmes with Imperial Executive Education may not be paid for with (a) funds from the GI Bill, the Post-9/11 Educational Assistance Act of 2008 or similar types of military education funding benefits or (b) Title IV financial aid funds.

What is the programme refund and deferral policy?

For the programme refund and deferral policy, please click the link here.